Return & Refund policy

• All sales are final once order are placed / processed in our system. We do not issue any sort of cancellation. Buyers are requested to place the order only if you agree with these terms.

• If a package arrives damage, you can mail us at zhovistore@gmail.com or dm us @zhovi's_store within 48 hrs. We will try to resolve the issue at the earliest. 

• Unboxing video is required to process your return, and the customer will bear the cost of return shipping. 

• We are not responsible for the lost packages and no refund will be given in the following cases: for incorrect or insufficient shipping details mentioned by the customer, non- availability of the recipient at the mentioned address and / or premises.

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By placing an order with us, you are fully agreeing to all terms and conditions of

our store policies.

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Thank You

Our team at Zhovi